“The Sage of Paradox”
Brian Sutton
MD Learning for Leaders
We remember 10% of what we read, by contrast we remember 90% of what we teach others. Think about the last training you received or attended… chances are it was a ‘formal’ activity that was heavy on the reading. You were trained, but did you learn?
Learning is something that people do; training is something that is done to them, as a result of which learning may or may not take place. Training produces conditioned response and can only ever anticipate a limited subset of possible situations, whereas learning produces discriminating behaviour, which can be adopted and adapted to suit changing circumstances. We are interested in learning in the workplace because this is the mechanism through which people attain new levels of performance. Most learning at work happens informally and collaboratively, yet most corporate investment in learning is directed at facilitating formal activities.
In this instalment of Advance Brian Sutton examines these paradoxes and shows the Corporate Education world how to build learning programmes that reward and foster informal learning.