The Point-of-Need: where effective learning really matters

Charles Jennings
Global Head of Learning, Reuters

Reuters is the world’s largest multimedia information company, publishing more than 8 million words in 18 languages every day and maintaining more than 200 million data records used by the world’s financial industry. This financial data is updated 8,000 times a second, increasing to 23,000 times a second at peak times. The volume and change rate of this data is such that the half-life of the information used by financial professionals to do their jobs is measured in milliseconds. So Reuters is one company that knows better than most how rapidly the nature of information and how we use it is changing.

Information, and the knowledge, skills, capability and innovation that are derived from it, powers the world’s economic engines and forms the fundamental particles of every business, every government agency and every economic entity, whatever their nature. What’s more, information is not in short supply. We live our lives in a world awash with it. In fact, the problem that the twenty-first century worker faces every day is not one of a lack of information, but one of having the right information at the right time.


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